Work can be impersonal
Well it is never personal in any way but sometimes it can be a bit pain in the a** when it come to bureacratic BS.
Imagine you are like less than 5 freaking meters from someone (Let's call her X for this scenario) and she called you over and said "hey I need something from you and I left you an email" Take about top-secret stuff and when you look for an available computer, login, open the internet explorer, type in the url and then your password, and when you open the mail (finally after like 12min), you received a less than 20word message for a couple of documents and paper.
Talk about these stupid ways of bureacratic communication.
Next time they will thank you via email instead of face to face.
Anything to say?